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Team

Mika Amram

Mika Amram

DIRECTOR OF GLOBAL PATIENT SERVICES

Languages:
  • Hebrew
  • English
Phone:
  • +972-3530-8100
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Tasked with streamlining Global Patient Services activities and processes, Mika helps ensure the division provides a quality, efficient treatment experience for our patients while also facilitating partnerships with authorized representatives: playing a key part in the entire patient care cycle.

Vered Cohen Herszaft

Vered Cohen Herszaft

CHIEF OF GLOBAL HEALTHCARE SERVICES

Languages:
  • Hebrew
  • English
Phone:
  • +972-3530-3100
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The Director of Sheba’s Global Patient Services, Vered sees it as her personal calling to draw on Sheba’s extensive experience and expertise to address the needs of international patients and ensure that they receive the best possible care: all while maintaining an unwavering commitment to transparency and integrity.

Yelena Kolesnik

Yelena Kolesnik

HEAD MEDICAL СOORDINATOR, DIVISION HEAD NURSE

Education:
  • Sackler School of Medicine of Tel Aviv University.
Languages:
  • Hebrew
  • Russian
  • English
Phone:
  • +972-3530-8100
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Deputy Director of Global Patient Services since 2008, Yelena’s history with Sheba began when she was stationed at the medical center as part of her army service, during which time it became her home away from home.
Considering the medical care provided at Sheba the best in Israel and among the best in the world, Yelena is proud to uphold the medical center’s high standards of compassionate and professional care.

Olessia Chernihovski

Olessia Chernihovski

HEAD MEDICAL SUPERVISOR

Education:
  • RN., M.A. from the Sackler School of Medicine, Tel Aviv University.
Languages:
  • Hebrew
  • Russian
  • English
Phone:
  • +972-3530-8100
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A registered nurse, Olessia started working at Sheba’s oncology department in 2005, serving as a Global Patient Services medical consultant since 2012.
Deeply committed to the principles of responsibility, competence, good communication, and open-mindedness, Olessia finds fulfillment in helping patients navigate the treatment process at Sheba.

Dana Rutberg

MARKETING OPERATION MANAGER

Education:
  • MBA Marketing from Ariel University
Languages:
  • Hebrew
  • English
  • Russian
Phone:
  • +972-3530-8100
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A people person with a diverse cultural background, Dana supports the activities and collaborations of Sheba. As Sheba’s Global Patient Services marketing operation manager, Dana works closely with internal and external stakeholders to facilitate marketing activities.

Ella Mashiah

PATIENT RELATIONS CENTER MANAGER

Languages:
  • Hebrew
  • English
  • Russian
Phone:
  • +972-3530-8100
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As the Patient Relations Center Manager, Ella, who holds a bachelor’s degree in economics and business administration, plays a central role in providing our patients with exceptional medical care.

According to Ella, she chose to work at Sheba’s Global Patient Services out of a desire to help people in the most difficult moments of their lives. and sees it as her duty to inspire excellence while prioritizing humanity and kindness.

Amir Roitman

Amir Roitman

MEDICAL SUPERVISOR

Languages:
  • Hebrew
  • English
Phone:
  • +972-3530-8100
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A registered nurse who graduated first in his class at Sheba’s Ziva Tal Nursing School, Amir works with his team to streamline patients’ arrival to Sheba, answering all their questions and ensuring they receive the best care possible.

Olya Mayzeleva

MEDICAL SUPERVISOR

Languages:
  • Hebrew
  • Russian
Phone:
  • +972-3530-8100
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With a B.A. in Tourism Operations and Management, coupled with a strong medical background, Olya Mayzeleva serves as a medical supervisor at Sheba’s Global Patient Services division. Her role empowers her to fully embrace her passion for medicine and allows her to extend a helping hand to those in need during their most challenging times. Olya infuses her work with the principle of offering her patients care that is marked by respect, compassion and a heartfelt kindness.

Michael Shtein

Michael Shtein

MEDICAL SUPERVISOR

Languages:
  • Hebrew
  • Russian
Phone:
  • +972-3530-8100
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A registered nurse with nineteen years under his belt, Michael leverages his extensive experience to ensure that patients receive the best medical care possible: something he sees as his personal mission.
Committed to making the most advanced treatments, some of which are only offered at Sheba, available to international patients, Michael takes a holistic view of patient care, ensuring excellent medical care is accompanied by compassion and personal attention.

Hanah Or

Hanah Or

MEDICAL SUPERVISOR

Languages:
  • Hebrew
  • English
Phone:
  • +972-3530-8100
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A medical consultant since 2012, Hanah goes above and beyond to ensure her patients receive the best medical care: driven by the belief that all humans, equal before God, deserve love and compassion.

Hanna brings this principle to her work, treating her patients with respect, compassion, and kindness. Her genuine love for her work, coupled with an inherent ability to relate to others, bonds Hanna with her patients.

Nikita Zubenko

MEDICAL SUPERVISOR

Education:
  • BSN, The Academic College of Tel-Aviv Yaffo
Languages:
  • Hebrew, Russian, English
Phone:
  • +972-3530-8100
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As a medical supervisor, Nikita is committed to providing personalized care, approaching each patient’s story as his own, and ensuring they find the right specialist by thoroughly reviewing their unique case and taking into consideration their needs. With a diverse background in government hospitals and mental health settings, Nikita has honed his ability to ensure patients feel acknowledged and listened to during their entire treatment journey.

Bogdan Medovar

Bogdan Medovar

CASE MANAGER - PATIENT RELATIONS CENTER

Education:
  • Bachelor of Sociology, Master of Economics
Languages:
  • Hebrew
  • English
  • Russian
  • Ukranian
Phone:
  • +972-3530-8100
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Having been born in Ukraine and relocating to Israel, Bogdan makes full use of his diverse background to understand the needs of patients who arrive in Sheba from all over the world. Striving to ensure that patients have everything they need during their stay at Sheba, Bogdan puts into practice his wealth of knowledge in the fields of sociology and social work as part of his role at Sheba.

Tova Horesh

CASE MANAGER - PATIENT RELATIONS CENTER

Languages:
  • Hebrew
  • English
Phone:
  • +972-3530-8100
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A true people’s person, Tova acquired extensive education in customer service and spent many years in the field.
Tova’s passion for people, coupled with a desire to help others in the most challenging moments of their lives, guided Tova throughout her life and especially during her time at Sheba’s Global Patient Services.

Jozef Barokas

CASE MANAGER - PATIENT RELATIONS CENTER

Languages:
  • hebrew
  • english
Phone:
  • +972-3530-8100
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As a case manager, Josef liaises between his patients and various members of Sheba’s staff. From assessing patients’ requirements to advocating for access to special services, Josef goes above and beyond to ensure his patients receive the best possible treatment at Sheba.

Darya Bogdanov

CASE MANAGER - PATIENT RELATIONS CENTER

Languages:
  • Hebrew
  • Russian
Phone:
  • +972-3530-8100
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As a dedicated case manager, Darya provides vital support to patients during their most vulnerable moments. For Darya, a profound passion for aiding others and a firm belief in the ever-evolving nature of medicine motivates her to be an outstanding case manager. Her diverse background enables her to form a unique connection with her patients and guide them on their journey to recovery.

Vera Gerov

Vera Gerov

MEDICAL COORDINATOR, GYNECOLOGY, GYNECOLOGICAL ONCOLOGY, IVF

Languages:
  • Hebrew
  • Russian
Phone:
  • +972-3530-8100
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Working at Sheba since 1999, Vera serves patients in her fields of expertise: gynecology, oncology, and IVF- coordinating care throughout the treatment and diagnosis process, helping translate documents, and providing personal support, with a particular passion for aiding couples in realizing their dream of becoming parents.
Finding great fulfillment and happiness in her work, Vera considers personalized, compassionate care to be a guiding principle in her work.

Ilona Brom

Ilona Brom

MEDICAL COORDINATOR, PULMONARY ONCOLOGY AND GASTROENTEROLOGY

Languages:
  • Russian
  • Hebrew
  • English
Phone:
  • +972-3530-8100
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A registered nurse specializing in pulmonary, oncology, and gastroenterology, Ilona, who was born in Belarus, has worked at Sheba since 2012 as a medical coordinator.
Having dreamed of becoming a nurse from a young age, Ilona is ever cognizant of the responsibility that comes with her profession, making every effort to ensure her patients receive the best possible care, and cherishing the moments she gets to tell a patient that they’ve made a full recovery. According to Ilona, that is the most fulfilling and beautiful moment imaginable.

Victoria Tsan

Victoria Tsan

MEDICAL COORDINATOR, HEMATO - ONCOLOGY

Education:
  • Registered Nurse
Languages:
  • Russian
  • Hebrew
  • English
Phone:
  • +972-3530-8100
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A certified nurse who has been caring for international patients for more than 11 years, Victoria became a medical coordinator at Sheba’s Global Patient Services in 2002, specializing in hemato-oncology, oncology, and bone marrow transplantations.
As a medical coordinator, Victoria accompanies patients throughout the entire treatment process: from initial inquiries to follow-up visits. All, while addressing day-to-day concerns and questions in a professional, empathetic manner: remaining ever-attuned to their needs.

Galit Goman

Galit Goman

MEDICAL COORDINATOR

Languages:
  • Russian
  • Hebrew
  • English
Phone:
  • +972-3530-8100
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As a medical coordinator, Galit’s mission is to help patients receive world-class treatment at Sheba. According to Galit, she does everything in her power to give patients a warm, comfortable welcome, as making patients feel at home during their stay at Sheba is a personal calling. Having spent eight years practicing natural medicine, Galit believes that the combination of natural and conventional treatment can be tremendously beneficial for patients.

Rimma Pustovoitovsky

Rimma Pustovoitovsky

MEDICAL COORDINATOR, PEDIATRIC ONCOLOGY

Education:
  • Social worker and MA in Public Policy
Languages:
  • Hebrew
  • Russian
  • English
Phone:
  • +972-3530-8100
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Born in the former Soviet Union, Rimma moved to Israel as a teenager, where she completed her higher education and served in the IDF. Spending seven years living abroad in Germany, Rimma has a special empathy for her patients’ experience as visitors in Israel, which is why she has dedicated herself to making all her patients feel welcome and at ease when they arrive at Sheba.
To Rimma, the most rewarding part of her work is hearing doctors tell patients: “Your child is healthy.”

Sofia Sosner-Arav

Sofia Sosner-Arav

MEDICAL COORDINATOR

Languages:
  • Hebrew
  • English
  • German
  • Russian
Phone:
  • +972-3530-8100
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With an extensive, diverse experience in customer service positions, Sofia strives to make the patient experience as pleasant and efficient as possible. Educated in Israel and abroad, Sofia has a multilingual and multicultural background, which helps her form and maintain relationships with patients from around the world. According to Sofia, these personal connections are crucial to the overall success of medical treatment.

Khaled Assaf, Medical

Khaled Assaf

MEDICAL COORDINATOR

Languages:
  • Hebrew
  • English
  • Arabic
Phone:
  • +972-3530-8100
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As a nurse and medical coordinator, Khaled’s goal is to ensure that patients consistently receive the best possible treatment. Khaled makes this possible for his patients by taking responsibility for all aspects of their care, from communicating their needs to Sheba’s staff to simply helping them feel at home while undergoing treatment.

Milana Tilyuk

Milana Tilyuk

MEDICAL COORDINATOR, PEDIATRICS AND PEDIATRIC HEMATO-ONCOLOGY

Languages:
  • Hebrew
  • Russian
Phone:
  • +972-3530-8100
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As a Medical Coordinator, Milana facilitates swift, high-quality treatment for her patients during their stay at Sheba, dedicated to easing their discomfort in an otherwise difficult time by providing a warm and supportive environment.

Janna Yanovich

MEDICAL COORDINATOR, MELANOMA

Languages:
  • Hebrew
  • English
  • Russian
Phone:
  • +972-3530-8100
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Specializing in melanoma, Janna Yanovich is a medical coordinator with 12 years of experience under her belt. Janna’s dedication to her patients and her understanding of their condition provide them with a warm and supportive environment. With her mother working at Sheba as a nurse for 25 years at Sheba, Janna was raised knowing the significant difference a personal approach can make for patients and the importance of being by their side every step of the way throughout their stay.

Marina Muradyan

MEDICAL COORDINATOR

Languages:
  • Hebrew
  • English
  • Russian
Phone:
  • +972-3530-8100
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As one of Sheba Global Patient Services’ dedicated medical coordinators, Marina strives to provide international patients going through difficult situations with a supporting and caring environment. Her multicultural background coupled with her commitment to effective, attentive treatment embodies her love for her profession and deep care for each patient.

Janna Kalontarov

Janna Kalontarov

SERVICE COORDINATOR

Languages:
  • Hebrew
  • Russian
  • English
Phone:
  • +972-3530-8100
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A medical coordinator with over 13 years of experience, Janna takes pride in the role she plays in coordinating all aspects of patients’ treatment at Sheba, asserting that there is no greater honor or privilege than helping those experiencing hardship recover and go on to live their best possible lives.

Irma Miller

Irma Miller

SERVICE COORDINATOR

Languages:
  • Hebrew
  • English
Phone:
  • +972-3530-8100
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With extensive experience in logistics and customer service, Irma is driven by an inherent passion for helping others. As a service coordinator, she draws on her professional expertise in technical and non-technical medical fields to provide both administrative support and services to patients.

Tamara Niazov

Tamara Niazov

FINANCIAL DEPARTMENT

Languages:
  • Hebrew
  • Russian
  • English
Phone:
  • +972-3530-8100
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Tamara has been a part of Sheba’s Global Patient Services since 2012. Before taking on her current role as economic coordinator, she facilitated ophthalmology, endocrinology, and otolaryngology treatments for patients. Recognizing the deep understanding of the complexity and unpredictability of life, Tamara leverages her extensive professional background to aid those facing difficult circumstances.

Irina Tsikanovsky

Irina Tsikanovsky

FINANCIAL DEPARTMENT

Languages:
  • Hebrew
  • Russian
  • English
Phone:
  • +972-3530-8100
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An essential Global Patient Services team member with over thirty years of experience, Irina helps patients manage payments and obtain financing for medical services.

Yana Boguslavsky

Yana Boguslavsky

FINANCIAL DEPARTMENT

Education:
  • Faculty of Medical Technology College
Languages:
  • Hebrew
  • Russian
  • English
Phone:
  • +972-3530-8100
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Working at Sheba’s Global Patient Services for the past 15 years, Yana enjoys communicating with people of diverse backgrounds and expanding her knowledge of various diseases and treatments. According to Yana, her job is an opportunity to help others, which she finds fulfilling on a personal level.