DIRECTOR OF GLOBAL PATIENT SERVICES
My goal is to make certain that patients’ welfare and health are being cared for within our system. This is reflected in the values I set for myself and my staff: transparency, integrity, effectiveness, and highly ethical conduct.
I believe that our patients should have each and every need addressed and that Sheba Medical Center has the resources and abilities to provide the absolute best treatment for all patients.
I have extensive experience in the business world, having worked as an auditor in several large commercial companies in Israel. This experience and the moral principles accompanying it became the tools that I used as Director of GLOBAL PATIENT SERVICES.
BUSINESS DEVELOPMENT & PROCESS CONTROL MANAGER
My goal is to holistically manage the agent relationship and oversee the entire lifecycle of care domestically and abroad.
In order to provide patients with the optimal experience, I am in charge of streamlining processes and aim to achieve the highest standards of care.
I truly believe that doing my utmost will have a significant positive impact on patients’ welfare and health.
HEAD MEDICAL СOORDINATOR, DIVISION HEAD NURSE
Deputy Director of Global Patient Services at Sheba Medical Center since 2008.
I was stationed at Sheba during my army service and it has since became my second home.
I sincerely believe that the medical care we provide at Sheba is at the highest level in Israel and the entire world. Each and every staff member of Global Patient Services, including myself, will do our best to provide you with quality and professional service.
HEAD MEDICAL SUPERVISOR
I am a registered nurse and have worked at Sheba Medical Center since 2005. Although my first position was in the Oncology Department, since 2012 I have worked in the Global Patient Services as a Medical Consultant.
I believe that responsibility, knowledge, organization, communication skills, and a willingness to learn are essential to my career. The main purpose of my job is helping people by managing the medical examination and treatment processes.
HEAD OF PATIENT RELATIONS
Growing up in both Russia and Israel, and spending six years as an adult meeting people from around the world while living in the Caribbean, my personal experiences have led me to take a keen interest in the diverse perspectives of people from different parts of the globe.
On the Global Patient Services team, I play a central role in providing world-class medical treatment for those in need across the globe, while also empowering clinicians worldwide with the knowledge they need to offer patients the best possible care.
Sheba provides medical care of the highest quality. My goal is to provide the best possible service so that your arrival in Sheba will be as comfortable and pleasant as possible.
Hello everyone, my name is Amir Roitman and I‘m a medical supervisor at Sheba’s Global Patient Services.
I am a registered nurse and graduated at the top of my class from the Ziva Tal nursing school at Sheba in 2017.
My personal goal is to bring the vast medical knowledge that I acquired in my studies to the field of medical tourism so that I can provide patients with the best possible care.
My goal is to make your arrival at Sheba as smooth as possible and to answer any and all questions you may have.
My name is Michael Stein, for the past 19 years I‘ve been working as a registered nurse, and it’s my 8th year working in the field of medical tourism. As a medical consultant, I consider it my mission to make sure that the patients receive the best medical care possible.
Sheba Medical Center is world renowned. That’s why we, at the Global Patient Services do our best that tourists receive access to the most advanced treatment plans, some of which exist only in Israel.
The needs and wants of the patient are at the top of my priorities, that is why it’s important for me to provide the patient not only the best professional service, but a personal caring service.
I have been a consultant at Sheba Medical Center since 2012, and I make every effort to help the patient get the best treatment at the best hospital in the Middle East.
I believe that we are all humans, and we all need and deserve compassion and love, and all of us are equal before God. This is the guiding principle of my work.
I am good at listening and I have the empathy needed, and the ability to identify with people, to feel what they are feeling, and treat them with respect, compassion and generosity.
I will always do my job, no matter what. I love what I am doing and the team I am working with.
I know how to speak up and express my thoughts and ideas clearly, directly, honestly and above all respect for others.
As a registered nurse and a medical supervisor, I’m driven by a deep sense of empathy and dedicated to helping others through challenging times by utilizing her extensive experience and professional know-how.
As a registered nurse and medical supervisor, I ensure patients from across the globe receive comprehensive and compassionate care, facilitating first-class care while ensuring their well-being throughout treatment.
CASE MANAGER - PATIENT RELATIONS CENTER
I was born in Ukraine and moved to Israel 6 years ago, immediately after graduating from high school. Although I have been working at the Shiba Medical Center only recently, I have already been able to understand and feel how much our entire team is focused on helping people who need it. We try to do everything possible to ensure that a person receives everything necessary during his stay in our medical center. For me, as a young specialist , this is a great chance to show my knowledge in the field of sociology and social work in practice in order to provide patients with the highest quality service.
CASE MANAGER - PATIENT RELATIONS CENTER
Throughout my professional career, I have worked in providing services and sales, through which I have accumulated plenty of knowledge and a very special love of people.
This love and desire to help people in the most challenging moments of their lives has guided me all my life.
MEDICAL COORDINATOR, GYNECOLOGY, GYNECOLOGICAL ONCOLOGY, IVF
Since 1999, I have been working at Sheba Medical Center, the largest hospital in Israel and the Middle East.
I work at the Global Patient Services, specializing in the fields of Gynecology, Gynecological Oncology, and IVF. After many years of working with people, I realize that one of the most important things in my job is finding an individual approach to each patient. This guides me in my daily work.
I do my best to provide my patients with the best quality of care. This includes organizing services at all stages of treatment and diagnosis, translation of documents, and support. I am personally proud and happy to have helped many couples realize their dream of becoming parents. I consider this my mission in my career.
MEDICAL COORDINATOR, PULMONARY ONCOLOGY AND GASTROENTEROLOGY
I have worked at Sheba Medical Center since 2012 as a medical coordinator specializing in Pulmonary Oncology and Gastroenterology.
I immigrated to Israel 25 years ago from Belarus. Since childhood, I have wanted to become a nurse. After graduating from high school, I studied at a medical institute and achieved my dream of becoming a nurse.
In my opinion, the nursing profession carries much responsibility, but when I’m able to tell a patient that they’ve made a full recovery, that is the most satisfying and beautiful thing imaginable. I will always make every effort to ensure you receive the highest quality of medical service.
MEDICAL COORDINATOR, HEMATO - ONCOLOGY
I am married with two children and love to travel, meet new people, and be challenged.
I do my absolute best to provide my patients with the highest care possible.
As a medical coordinator, my mission is to provide patients with the highest level of care possible when they choose to get treatment at Sheba, the best hospital in the Middle East. For me, helping people feel at home during their stay at Sheba is a calling, and I will do my best to make you feel comfortable and welcome at our medical center. Having studied natural medicine for eight years, I am a big believer in combining it with modern medicine for the benefit of patients.
MEDICAL COORDINATOR, PEDIATRIC ONCOLOGY
I was born in the former Soviet Union and came to Israel as a teenager. Once here, I completed my higher education and served in the IDF. Also, my family and I lived in Germany from 2001-2008. Having experienced living in a foreign country, I can easily understand the feeling of being a patient far from home.
I will do my best to make you feel comfortable and welcome with us. For me, the most rewarding moments in my job are hearing a doctor saying, “Your child is healthy.”
With an extensive, diverse experience in customer service positions, Sofia strives to make the patient experience more pleasant and efficient. According to Sofia, studying both in Israel and abroad, along with her multilingual and multicultural background, helps her create personal relationships with patients from across the world and contributes to the overall success of medical treatment.
As a nurse and medical coordinator, Khaled says his goal is to continually ensure patients receive the best possible care, whether by communicating their needs to the rest of the staff or simply helping them feel at home while undergoing treatment at Sheba.
MEDICAL COORDINATOR, PEDIATRICS AND PEDIATRIC HEMATO-ONCOLOGY
Your child’s recovery is my reward. I will do my best to organize swift and high-quality treatment during your stay at the hospital. I hope that you will spend this difficult period with minimal discomfort in our warm and supporting environment.
I am married and a mother of two children. I started working as a medical coordinator at Sheba Medical Center more than 13 years ago. I graduated from a medically oriented high school and continued my education to become a lab assistant.
I really love my job – I like helping people, and I will be delighted to help with every aspect of your treatment at our medical center.
Having extensive experience in logistics and customer service, and driven by an inherent passion for helping others, Irma seamlessly navigates Sheba’s various departments. As a service coordinator, she draws on her expertise in technical and non-technical medical aspects to handle administrative responsibilities, as well as provide services to patients.
I have been working at Sheba’s Global Patient Services since 2012. For 5 years I’ve coordinated ophthalmology, endocrinology and otolaryngology treatments for our patients.
Subsequently, I took up the post of economic coordinator for the Global Patient Services.
I cannot remain indifferent to human suffering. From my own experience, I know there are many different and unexpected turns in life that could put any of us in a difficult situation at any time. Therefore, I always strive to give attention and empathy to those struggling to overcome difficulties
I have worked at Sheba Medical Center since 1993, and my job is to provide our patients with prices and facilitate payments for medical services.
I have been working at Sheba’s Global Patient Services for the past 15 years. I love my job because it allows me to communicate with many different people and learn about various diseases and treatments. Most importantly, helping people gives me real pleasure and satisfaction. We sincerely hope that we will be able to help you as well.