Meet Our Team

Rinat Stekliar Zadok

Rinat Stekliar Zadok

Head of the Customer Service Department

My goal is to improve patients’ well-being in every possible way.

My main motivation is to facilitate the best possible medical care for our patients. Sheba Medical Center is the largest hospital in the Middle East and a world-renowned research center
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Vered Cohen Herszaft

Vered Cohen Herszaft

Director of the International Medical Tourism Division

My goal is to make certain that patients’ welfare and health are being cared for within our system. This is reflected in the values I set for myself and my staff: transparency, integrity, effectiveness, and highly ethical conduct.
I believe that our patients should have each and every need addressed and that Sheba Medical Center has the resources and abilities to provide the absolute best treatment for all patients.

Prof. Yechezkel Sidi

Prof. Yechezkel Sidi

Medical Director for the International Medical Tourism Division

Prof. Sidi has a long tenure with our institution, having served as the head of the Department of Internal Medicine C at Sheba Medical Center for 20 years. Prior to serving in the IDF as a medical combat officer, he completed medical school at the Hebrew University in Jerusalem (1965-1972). Prof. Sidi specialized in Internal Medicine during his time at Beilinson Medical Center. He also completed a research fellowship in Hemato-Oncology at the University of Michigan in the US.read more...

Mika Amram

Mika Amram

Business Development & Process Control Manager

My goal is to holistically manage the agent relationship and oversee the entire lifecycle of care domestically and abroad.

In order to provide patients with the optimal experience, I am in charge of streamlining processes and aim to achieve the highest standards of care.

I truly believe that doing my utmost will have a significant positive impact on patients’ welfare and health.

Languages: Hebrew, English
E-mail: medical.tourism@sheba.health.gov.il
Tel: +972-3530-8100

Yulia Yusim

Yulia Yusim

Senior Marketing Coordinator

What I’ve learned in more than 10 years of professional experience in the Marketing, PR and Spokesmanship in the Medical and Defense Industries, is that knowledge is power, and it serves both the client and the institution. Sheba is proud to be continually offering new services for the benefit of our patients. My goal is to bring them to your knowledge, to make them accessible to you.
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Languages: Hebrew, Russian. English
E-mail:medical.tourism@sheba.health.gov.il
Tel: +972-3530-8100

Yelena Kolesnik

Yelena Kolesnik

Head Medical Сoordinator, Division Head Nurse

Deputy Director of the Medical Tourism Department, Sheba Medical Center since 2008.

I was stationed at Sheba during my army service and it has since became my second home.

I sincerely believe that the medical care we provide at Sheba is at the highest level in Israel and the entire world. Each and every staff member of the Medical Tourism Department, including myself, will do our best to provide you with quality and professional service.

Education: Sackler School of Medicine of Tel Aviv University.
Languages: Hebrew, Russian, English
E-mail:medical.tourism@sheba.health.gov.il
Tel: +972-3530-8100

Olessia Chernihovski

Olessia Chernihovski

Senior Medical Supervisor

I am a registered nurse and have worked at Sheba Medical Center since 2005. Although my first position was in the Oncology Department, since 2012 I have worked in the International Medical Tourism Division as a Medical Consultant.

I believe that responsibility, knowledge, organization, communication skills, and a willingness to learn are essential to my career. The main purpose of my job is helping people by managing the medical examination and treatment processes.

Education:RN., M.A. from the Sackler School of Medicine, Tel Aviv University.
Languages: Hebrew, Russian, English
E-mail:medical.tourism@sheba.health.gov.il
Tel: +972-3530-8100

Hanan Akivaev

Hanan Akivaev

Call-Center Team Manager

From a young age I had realized that my care and attention to people is more than normal. Human trouble and pain is something I cannot just pass by. My job at Sheba is to deliver first response of the highest professional level. And my team is here to provide you with all the necessary information. The Call Center team is here to help and support every person that contacts us. It is a great pleasure and responsibility for us to be the first voice the patient hears over the phone when reaching out to Sheba’s Medical Tourism Division.
The medical care we provide at Sheba is of the highest level, and it is my goal is to provide you with the best experience and professionalism in order to make your arrival as smooth as possible with a pleasant experience.

Languages: Hebrew, Russian, English
E-mail:medical.tourism@sheba.health.gov.il
Tel: +972-3530-8100

Diana Brodociano

Diana Brodociano

Coordinator of Patient Experience

My job is to ensure a patient-centered care by providing a high quality care service that addresses every aspect of a patient’s encounter with our department, including the patient’s physical comfort and emotional needs, in order to reach healthcare goals and keep the lines of communication open.
I have been working at Sheba Medical Center for 11 years, of which part of the time I worked in the Pediatric Hematology-Oncology Department, the Travel Clinic and the Imaging Department. In light of my work experience with the public I fully understand their needs and the importance of providing them with the best service and support possible.

Education: BA Degree in Behavioral Sciences with specialization in Management and Human Resources.
GCP Certificate (Good Clinical Practice) – procedures and control of medical research
Languages: Hebrew, Russian, English
E-mail:medical.tourism@sheba.health.gov.il
Tel: +972-3530-8100
Fax: +972-3-5308040

Amir Roitman

Amir Roitman

Medical Supervisor

Hello everyone, my name is Amir Roitman and I‘m a medical supervisor at Sheba’s International Medical Tourism Division.
I am a registered nurse and graduated at the top of my class from the Ziva Tal nursing school at Sheba in 2017.

My personal goal is to bring the vast medical knowledge that I acquired in my studies to the field of medical tourism so that I can provide patients with the best possible care.
My goal is to make your arrival at Sheba as smooth as possible and to answer any and all questions you may have.

Languages: Hebrew, English
E-mail:medical.tourism@sheba.health.gov.il
Tel: +972-3530-8100

Hanah Or

Hanah Or

Medical Supervisor

I am consultant at the International Department at the Sheba Hospital, since 2012.
All the things I learned in life: art, psychology, business, taught me a lot, but to learn what I am? I learned it here, at the hospital!
I make every effort to help patient’s tourists to get the best treatment at the best hospital in the Middle East.
I believe that we are all humans, and we all need and deserve compassion and love and all of us are equal before god. This is the guiding principle of my work.
I see my work as an important value to help humans, and dealing with people at the hospital, make me strive to be a better person, more generous, and more compassion.
I am good listening and I have the empathy needed, and the ability to identified with people, to feel what they are feeling, and treat them with respected, compassion and generosity.
In my life, I have experienced in ups and downs, but I always remain a very happy and optimistic person. On the other hand I am very diligence and well-focused.
I will keep going on my job, no matter what. I love what I am doing and the team I am working with.
I know how to speak up and express my thoughts and ideas clearly, directly, honestly and above all respect for others.

Languages: Hebrew, English
E-mail:medical.tourism@sheba.health.gov.il
Tel: +972-3530-8100

Michael Shtein

Michael Shtein

Medical Supervisor

My name is Michael Stein, for the past 19 years I‘ve been working as a registered nurse, and it’s my 8th year working in the field of medical tourism. As a medical consultant, I consider it my mission to make sure that the patients receive the best medical care possible.
Sheba Medical Center is world renowned. That’s why we, at the International Medical Tourism Division do our best that tourists receive access to the most advanced treatment plans, some of which exist only in Israel.
The needs and wants of the patient are at the top of my priorities, that is why it’s important for me to provide the patient not only the best professional service, but a personal caring service.

Languages: Hebrew, Russian
E-mail:medical.tourism@sheba.health.gov.il
Tel: +972-3530-8100

Olya Mayzeleva

Olya Mayzeleva

Medical Supervisor

My name is Olya Mayzeleva, and I am a medical supervisor at Sheba’s International Medical Tourism Division.

I am a newly registered nurse, and I also have a B.A in managing service organizations in the field of tourism.

My job as a medical supervisor allows me to combine two fields that have great interest and meaning to me: medicine and tourism.

The goal of my job (and my life), as I see it, is to help people with their health issues, which is both important and sensitive to everyone. That is why I became a nurse.

The criteria that I hold with most importance in my job are : professionalism, respect towards patients, and being fair and open with everyone.

Languages: Hebrew, Russian
E-mail:medical.tourism@sheba.health.gov.il
Tel: +972-3530-8100

Ilona Chasid

Ilona Chasid

Call-center Administration

I am married and a mother of two. I have worked in medical service for over five years. I truly believe that Sheba Medical Center is the place to receive the best treatment in the Middle East. My responsibility is to support office operations and make sure you get correct answers promptly. My motto in life is “The only person you should try to be better than is the person you were yesterday.”

Languages: Hebrew, English, Russian
E-mail:medical.tourism@sheba.health.gov.il
Tel: +972-3530-8100

Irina Eshel

Irina Eshel

Medical Case Manager

I am married, and I have a daughter who is a soldier in the IDF.
I came to Israel in 2010 and have worked in the medical tourism field for over six years. I can relate to patients and understand their feelings when they are in need of medical treatment away from home, including the difficulties for them and their loved ones.
I’m proud to be a part of the International Medical Tourism Division at Sheba Medical Center, the largest hospital in the region. Sheba provides its patients with high-end clinical care, cutting-edge technologies and highly professional doctors.
I love my job as a Medical Case Manager, and I‘m glad to be the point of person for our patients, to help them to receive the best treatment Israeli medicine can provide. I’m happy to be their guide on their journey back to health.
I see it as my mission to provide our patients maximum support and the most accurate information.

Education: BA. MA. Saratov University
Languages: Hebrew, Russian
E-mail:medical.tourism@sheba.health.gov.il
Tel: +972-3530-8100

Rozanne Kotton Laufert

Rozanne Kotton Laufert

Medical Case Manager

I truly believe that people flourish when shown compassion and kindness. This serves as my guide and compass in life.
Having more than 20 years’ experience in the role of patient care facilitator, public relations manager, bereavement counselor and medical case management, I am grateful that Sheba Medical Center has provided me with the opportunity to share my passion for caring for people and their families at this leading facility.
As a native English speaker living in Israel, I understand the value of having support and guidance during a medical crisis.

Languages: Hebrew, English
E-mail:medical.tourism@sheba.health.gov.il
Tel: +972-3530-8100

Michael Shatunovsky

Michael Shatunovsky

Medical Case Manager

Originally from Tashkent, Uzbekistan, I’ve been a sales and business development professional in thriving Israeli high tech industries for many years. These experiences helped me with knowing, listening to and understanding people of different cultural and professional backgrounds from all over the world.

I am joining the International Medical Tourism Division at Sheba with a clear and simple objective - using all my skills to bring Sheba Medical Center’s professionalism and integrity to people in need from all over the globe. I am committed to providing each patient and their loved ones with my best service and dedicated to treating each person as a unique individual.

Languages: Hebrew, English, Russian
E-mail:medical.tourism@sheba.health.gov.il
Tel: +972-3530-8100

Yana Sirotkin

Yana Sirotkin

Medical Case Manager

I wish I could help all the desperate people and those who lost hope of recovering. This is why I joined the team of International Medical Tourism Division at the Sheba Medical Center.
I was born in Moscow and lived in Israel since 1991. I have over 15 years of experience in the medicine and medical equipment fields, marketing, sales, management and business development.
All these years of experience help me guide and support you all the way to recovery.

Education: MBA

Languages: Hebrew, English, Russian
E-mail:medical.tourism@sheba.health.gov.il
Tel: +972-3530-8100

Polina Pundik

Polina Pundik

Medical Case Manager

My name is Polina Pundik, I am a mother of two. I am proud to join the staff of Sheba’s Medical Tourism Division. I have worked in the medical tourism field for the past 6 years and I believe as a Medical Case Manager that the best medical care possible should be accessible to everyone. My goal is to provide the patients who turn to Sheba Medical Center for help with the most accurate information and maximum support.

Languages: Hebrew, English, Russian
E-mail:medical.tourism@sheba.health.gov.il
Tel: +972-3530-8100

Daria Bogdanov

Daria Bogdanov

Medical Case Manager

I came to Israel when I was 15 years old. In my new school, everyone spoke only Hebrew. Fortunately, Israel is a very kind and open country, so the atmosphere at school was very friendly, and the guys accepted me.
Now I am 31 years old, and all I want is to help people and, in particular, my compatriots.
I started working at Sheba Medical Center to help people, to be a guide in difficult situations.
It is very important for me to do what I love, and working at Sheba, despite the complexity, brings with it great satisfaction.

Languages: Hebrew, Russian
E-mail:medical.tourism@sheba.health.gov.il
Tel: +972-3530-8100

Dalia Vinakur

Dalia Vinakur

Medical Case Manager

“Somewhere along the way, we must learn that there is nothing greater than to do something for others.” - Martin Luther King, Jr.
No matter what you do, your job exists for a reason. When you know that reason and when you fully understand how your efforts make the world a better place for someone else – you have found your job’s purpose.
I have found mine at Sheba’s Medical Tourism Division. I am guided by a spiritual belief that everyone has a purpose on this earth and that we are all called to serve in some capacity. I draw my strength from people and places where I see or feel a divine presence: the road I run on, my daughter’s faces, music and art. I transform weaknesses into strengths by developing an action plan that divides big goals into very small steps. I find that if I take one small step every day pretty soon I am well on my way.
My goal in life is to model all aspects of my life to reflect my beliefs and values of faith, honesty, hope, kindness, forgiveness, and love. My goal is to remember that each day is a gift, and to live each moment to its fullest. My mission is to provide as much love and support to my friends, family, coworkers, and those who need it.

Education: BA Degree in Behavioral Sciences with specialization in Management and Human Resources, Bar Ilan University.

Languages: Hebrew, English
E-mail:medical.tourism@sheba.health.gov.il
Tel: +972-3530-8100

Michael Nissan

Michael Nissan

Medical Case Manager

I chose to work at Sheba because of the values the hospital advocates on which I was raised and educated. The value of human life for me is supreme and sublime. After seven years in the United States, I am aware of the feelings and fears that may accompany us when we make contact with a foreign country. Therefore, I take it upon myself to try and connect with each patient on a personal level in order to make everyone feel at home. In addition to advanced medical services offered at the hospital, I believe that compassion and integrity can save lives and every interaction for me is an opportunity to do so. I strive to improve as a human being every day by enhancing people’s lives in any way that I can and I look forward to providing medical solutions to those who wouldn’t be able to get them otherwise.

Languages: Hebrew, English
E-mail:medical.tourism@sheba.health.gov.il
Tel: +972-3530-8100

Victoria Tsan

Victoria Tsan

Medical Coordinator, Hemato - Oncology

I am married with two children and love to travel, meet new people, and be challenged.
I do my absolute best to provide my patients with the highest care possible.

Education:
Registered Nurse
Languages: Russian, Hebrew, English
E-mail:medical.tourism@sheba.health.gov.il
Tel: +972-3530-8100

Larisa Grodberg

Larisa Grodberg

Medical Coordinator, Urology and Uro-Oncology

I am married and have two adult children. Despite being a conservatorium graduate concert pianist, at some point in my life, I decided to switch to medicine - one of the best decisions I ever made! I now have an education in paramedicine.

I have worked with patients not only from nations of the former Soviet Union, but also from Europe, Asia, Africa, and North America. I am privileged that I have had the opportunity to help so many people in need of medical treatment and helping them cope with all the difficulties of being away from home. Seeing positive results is the source of great joy for me.

Education: Para-Medical Education
Languages: Hebrew, Russian, English
E-mail:medical.tourism@sheba.health.gov.il
Tel: +972-3530-8100

Ilona Brom

Ilona Brom

Medical Coordinator, Pulmonary Oncology and Gastroenterology

I have worked at Sheba Medical Center since 2012 as a medical coordinator specializing in Pulmonary Oncology and Gastroenterology.

I immigrated to Israel 25 years ago from Belarus. Since childhood, I have wanted to become a nurse. After graduating from high school, I studied at a medical institute and achieved my dream of becoming a nurse.

In my opinion, the nursing profession carries much responsibility, but when I’m able to tell a patient that they’ve made a full recovery, that is the most satisfying and beautiful thing imaginable. I will always make every effort to ensure you receive the highest quality of medical service.

Education: Medical Institute
Languages: Hebrew, Russian, English
E-mail:medical.tourism@sheba.health.gov.il
Tel: +972-3530-8100

Vera Gerov

Vera Gerov

Medical Coordinator, Gynecology, Gynecological Oncology, IVF

Since 1999, I have been working at Sheba Medical Center, the largest hospital in Israel and the Middle East.

I work at the Medical Tourism Department, specializing in the fields of Gynecology, Gynecological Oncology, and IVF. After many years of working with people, I realize that one of the most important things in my job is finding an individual approach to each patient. This guides me in my daily work.

I do my best to provide my patients with the best quality of care. This includes organizing services at all stages of treatment and diagnosis, translation of documents, and support. I am personally proud and happy to have helped many couples realize their dream of becoming parents. I consider this my mission in my career.

Languages: Hebrew, Russian, English
E-mail:medical.tourism@sheba.health.gov.il
Tel: +972-3530-8100

Janna Kalontarov

Janna Kalontarov

Medical Coordinator, Orthopedics, Rehabilitation, MS and Neurosurgery

I am married and a mother of two children. I started working as a medical coordinator at Sheba Medical Center more than 10 years ago. My main specialization is in the fields of orthopedics, rehabilitation, multiple sclerosis and neurosurgery. I graduated from a medically oriented high school and continued my education to become a lab assistant.

I really love my job - I like helping people, and I will be delighted to organize your treatment at our medical center.

Language: Hebrew, Russian, English
E-mail:medical.tourism@sheba.health.gov.il
Tel: +972-3530-8100

Milana Tilyuk

Milana Tilyuk

Medical Coordinator, Pediatrics and Pediatric Hemato-Oncology

Your child’s recovery is my reward. I will do my best to organize swift and high-quality treatment during your stay at the hospital. I hope that you will spend this difficult period with minimal discomfort in our warm and supporting environment.

Languages: Hebrew, Russian
E-mail:medical.tourism@sheba.health.gov.il
Tel: +972-3530-8100

Yana Boguslavsky

Yana Boguslavsky

Medical Coordinator

I have been working in the Medical Tourism Department at Sheba Medical Center for the past 12 years. I love my job as a medical coordinator because it allows me to communicate with many different people and learn about various diseases and treatments. Most importantly, helping people gives me real pleasure and satisfaction. We sincerely hope that we will be able to help you as well.

Education: Faculty of Medical Technology College
Languages: Hebrew, Russian, English
E-mail:medical.tourism@sheba.health.gov.il
Tel: +972-3530-8100

Rimma Pustovoitovsky

Rimma Pustovoitovsky

Medical Coordinator, Pediatric Oncology

I was born in the former Soviet Union and came to Israel as a teenager. Once here, I completed my higher education and served in the IDF. Also, my family and I lived in Germany from 2001-2008. Having experienced living in a foreign country, I can easily understand the feeling of being a patient far from home.

I will do my best to make you feel comfortable and welcome with us. For me, the most rewarding moments in my job are hearing a doctor saying, "Your child is healthy."

Education: Social worker and MA in Public Policy
Languages: Hebrew, Russian, English
E-mail:medical.tourism@sheba.health.gov.il
Tel: +972-3530-8100

Natalia Batyuk

Natalia Batyuk

Medical Coordinator, Breast Cancer

For the last 5 years I have been working with breast cancer patients at the largest and best medical center in Israel - Sheba Medical Center (a JCI- Accredited Academic Medical Center.)
I will be happy to accompany you upon arrival to our remarkable Breast Cancer Clinic, and assist you in every way until your treatment is finished.

Languages: Hebrew, Ukrainian, Russian, English
E-mail:medical.tourism@sheba.health.gov.il
Tel: +972-3530-8100

Janna Yanovich

Janna Yanovich

Medical Coordinator, Melanoma and skin cancer

My name is Janna Yanovich. I am married with three children.
I am a medical coordinator of Melanoma and skin cancer.
I have been working at Sheba Medical center since 2010.
I am happy to help people. I am really pleased when I see the results of treatment of such a dangerous disease.

Languages: Hebrew, Russian
E-mail:medical.tourism@sheba.health.gov.il
Tel: +972-3530-8100

Alexandra Kartashev- Rigler

Alexandra Kartashev- Rigler

Medical Coordinator

I was born and raised in Ukraine and lived with my parents, my sister and my grandmother in the same house. My grandmother was a pediatrician and the Director of the pediatric municipal hospital. I felt passionate for medicine since my childhood, the aspect that was especially important to me was caring for others.

I immigrated to Israel in 1996. From 2006 to 2011, I lived and studied nursing in Auckland University of Technology, New Zealand.

In my opinion, being a medical coordinator requires not only a great deal of professionalism, but also responsibility and empathy. I will do everything in my power to ensure that my patients receive impeccable care and support they deserve.

Education: Registered Nurse
Languages: Hebrew, Russian, English
E-mail:medical.tourism@sheba.health.gov.il
Tel: +972-3530-8100

Tamara Niazov

Tamara Niazov

Financial Department

I have been working in the Medical Tourism Department at Sheba Medical Center since 2012. For 5 years I’ve coordinated ophthalmology, endocrinology and otolaryngology treatments for our patients.
Subsequently, I took up the post of economic coordinator for the International Medical Tourism Division.
I cannot remain indifferent to human suffering. From my own experience, I know there are many different and unexpected turns in life that could put any of us in a difficult situation at any time. Therefore, I always strive to give attention and empathy to those struggling to overcome difficulties

Education: Social worker and MA in Public Policy
Languages: Hebrew, Russian, English
E-mail:medical.tourism@sheba.health.gov.il
Tel: +972-3530-8100

Orit David

Orit David

Office Manager

I have been working at Sheba Medical Center since 2004. I began my work at Sheba as a student and, during this time, I began to love the hospital and the people here.

I see my job as a kind of "mission." As far back as I can remember, I have always enjoyed helping others. I get a lot of satisfaction out of my job and feel very lucky to have been given the chance to be a part of this hospital. My motto in life is, "There is no way to happiness – happiness is the way."

Education: BA Degree in Psychology and Education.
Languages: Hebrew, English
E-mail:medical.tourism@sheba.health.gov.il
Tel: +972-3530-8100

Roza Reuveni

Roza Reuveni

Medical Secretary

I have been working at the Sheba Medical Center since 2010. My job is to set appointments with doctors and various units, I follow-up on medical examination results and perform various tasks related to our office.

I really love and enjoy my work. I find it extremely challenging and when I am successful in helping others, patients or doctors, it gives me great satisfaction. I deal mainly with patients coming from foreign countries that are really in need of our help and support, which requires patience and understanding

Languages: Hebrew, Russian, English
E-mail:medical.tourism@sheba.health.gov.il
Tel: +972-3530-8100

Irina Tsikanovsky

Irina Tsikanovsky

Financial Department

I have worked at Sheba Medical Center since 1993, and my job is to provide our patients with prices and facilitate payments for medical services.

Languages: Hebrew, Russian, English
E-mail:medical.tourism@sheba.health.gov.il
Tel: +972-3530-8100