1. Initial Inquiry Review
Your inquiry is received and reviewed by the Global Patient Services team at Sheba.
2. Case Manager Assignment
You are assigned a Case Manager, who will reach out and contact you.
3. Medical History Collection
Your Case Manager asks for your full medical history along with any relevant documents (please, pay attention that all the medical documents need to be in English; in case your documents were not issued in English, you need to translate them to English) and images that you will provide following your initial conversation.
4. Medical Information Transfer
After collecting and organizing all relevant documents, your Case Manager transfers your full medical history to the Medical Supervisor.
5. Medical Information Review
The Medical Supervisor reviews adult patient cases with Prof. Nagler, Director of the Division of Hematology. Pediatric cases are reviewed by Prof. Toren, Director of the Pediatric Hemato-Oncology and BMT Department.
6. Estimated Treatment Plan Draft
7. Estimated Cost Report
Your Case Manager will then send you an assessment of your treatment plan including estimated costs.
8. Treatment Briefing Call
After receiving the assessment of the treatment plan, your Case Manager arranges a conference call with you and the Medical Supervisor, who presents your estimated treatment plan.
9. Signed Consent
Once you have reviewed the estimated treatment plan and costs, you are asked to provide a signed consent, a copy of your passport, and an estimated date of arrival at Sheba Medical Center.
10. First Installment/Advance Payment
In some cases, payment is required before your first visit. Your Case Manager will discuss the details with you. In case you need to make an advance payment, you also will see this information and the amount in your assessment.
11. Appointment Scheduling
The Secretary of Global Patient Services team schedules appointments according to the dates of your visit.
12. First Visit Briefing
The day before your arrival at Sheba, the Patient Experience Coordinator from Global Patient Services, Diana Brodociano, will contact you to inform you of the exact time of your first visit to the hospital.
13. Welcome to Sheba
Upon arrival at the Sheba Hospitalization Tower at Sheba Medical Center, you are greeted by Diana Brodociano who guides you to our office.
14. Greetings and Introductions
In our office, you are introduced to your personal Hemato-Oncology Medical Coordinator who will supervise you throughout your treatment here at Sheba. Adult patients are introduced to Medical Coordinator Victoria Tsan, while pediatric patients are introduced to either Milana Tilyuk or Rimma Pustovoitovsky.
15. Appointments and Testing
According to your assessment and estimated treatment plan, you attend all necessary testing and appointments, including an examination by your hemato-oncology physician. Following the assessment, you will receive your treatment program and a final price quote.