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Sheba Opens a New Gift Room to Improve Patient Experience

New Gift Room meant to Improve Patient Experience opened at Sheba Medical Center

Prioritizing a positive hospitalization experience, Sheba provides patients a new source of relief 

A new, exciting project came to life as part of Sheba’s commitment to promoting patient-centric care. A gift room filled with toys, books, and useful items such as reusable water bottles has been constructed on the ground floor of the hospitalization tower, where patients who are hospitalized for an extended period of time or are celebrating their birthday are welcome to come and choose any gift they would like.

Inaugurating the new gift room, a young girl hospitalized in the Department of Urology came to pick out a gift for her birthday.

“This gift room is an incredible opportunity for us to be part of the journey towards a more positive patient experience,” said Orna Rachminov, Deputy Director of Nursing at Sheba, who led the project. “It is another example of how Sheba treats its patients as humans first, caring for their clinical as well as non-clinical needs.”

Prof. Arnon Afek, Associate Director General of Sheba & Director of the Acute Care Hospital, added: “The Acute Care Hospital is the busiest in our medical center, and that is precisely why we felt it was particularly important to construct a dedicated gift room to serve it. The project embodies our belief in patient-centric care.”

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